As the project lead from the User Centered Design and Research team:
- Coordinated efforts between the different disciplines (interaction design, visual design, usability, content)
- Acted as the main point of contact with business and technology partners

As the interaction designer:
- Reviewed business requirements and developed multiple concepts and user scenarios.
- Identified potential usability issues with our usability engineer.
- Developed one simple HTML clickthru demo for usability sessions

“This is an innovative game-changer in electronic payments,” said Mike Kennedy, EVP and Head of Payments Strategy at Wells Fargo. “We want our customers to be able to easily send money to anyone without having to establish a new account outside their primary bank. All our customers need to know is the email address or mobile number of a friend or family member and we will take care of the rest utilizing clearXchange.”
The three banks will own and run clearXchange, with Bank of America’s John Feldman serving as General Manager. Financial terms were not disclosed.
“Our goal is to provide convenient and safe financial services options for our customers,” said David Owen, eCommerce, Claims and Fraud Executive at Bank of America. “By creating a utility like clearXchange, we are able to meet the needs of our customers and differentiate our capabilities from other offerings in the marketplace.”